Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Yes No. 07-06-2016 01:54 PM. Tried solution #4, hasn't made a scrap of difference. The test colours come out, except the black, when I try to print a text file (black only), nothing comes out; the printer test file also comes out blue only. Even if you change the print settings to print with black ink only, the other ink cartridges must still have ink in them in order for the printer to print. If you choose to print with black ink only, the printer still uses small amounts of ink from all the ink cartridges for occasional servicing tasks. In Print Quality Tools or in Advanced Settings > Tools > Utilities > Print Quality Toolbox, select Clean Printhead to start the cleaning tool. Review the Print Quality Diagnostic page that prints for defects and any instructions to resolve the issue. Run up to two more cleaning cycles, if necessary. 16.4 MB. Oct 27, 2023. Download. Diagnostic Tool-Fixes installation and driver issues (1) Installation Software and Full/Basic Driver-Supports print and scan functionality only (1) Printer Firmware-Keeps your printer updated with latest fixes (1) Download the latest drivers, firmware, and software for your HP DeskJet 2755e All-in-One Printer. HP Pavilion - 13-an1049tu. Enter your serial number to view full product specs. Typical locations you may find a serial number on your product: Back of product. Under the battery. For laptops, press Fn + Esc. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. .

hp deskjet 2700 not printing color